Mandragora Translations GmbH provides bespoke digital translation services. The right of withdrawal does not apply where digital content delivery has begun with explicit prior consent, confirmed at checkout.
Full refund if cancelled before we send the project brief form. Contact info@mandragoratranslations.com with your order reference. Refunded within 5-10 business days.
Approximately 80% refund if under 20% complete; approximately 50% at 50% completion; no refund after first draft delivery.
Contact within 14 days of delivery. We correct material errors within included revision rounds.
Email info@mandragoratranslations.com with your order number. We respond within 2 business days.
German consumers may refer disputes to the EU ODR platform at ec.europa.eu/consumers/odr/ or the Universalschlichtungsstelle des Bundes.