These Terms govern the relationship between you and Mandragora Translations GmbH, Helene-Mayer-Ring 7, 80809 München, Germany, USt-IdNr. DE312845967. Placing an order constitutes acceptance.
Technical and engineering translation, medical and pharmaceutical translation, patent and IP translation, sworn and certified translation, localization QA, and MT post-editing. All services delivered digitally.
A binding contract is formed upon written order confirmation. Quotes valid for 14 days.
Prices in EUR, exclusive of German MwSt (19%). German clients receive invoices with MwSt applied. EU clients with a valid VAT number use the Steuerschuldnerschaft des Leistungsempfängers (reverse charge). Payment via Stripe Payments Europe.
Basis: 7 business days. Fachmann: 6 business days. Komplett: 5 business days priority. Rush 24h available as add-on. Timelines from the later of payment or completed brief receipt.
All standard deliverables are human-translated and independently reviewed. MT post-editing is offered as a separately labelled, separately priced service.
Ownership of translated materials transfers to the Client upon full payment.
Maximum liability limited to the amount paid for the specific project.
German law. Disputes subject to the courts of München. EU consumers may use the EU ODR platform at ec.europa.eu/consumers/odr/.